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GlaxoSmithKline Externalisation Self Registration Portal - Terms of Use


When you use the Site or Systems, you are representing to GSK that you:

  • are solely responsible for your own conduct on the Systems and the conduct of anyone that you permit to use this Service,
  • will not permit a minor to use this Service to access any content intended for adults, and
  • have read and accept these Terms of Service.

When you use this Service, you agree that YOU WILL NOT:

  • Transmit or display any information or data, in any form, or engage in any activity, which violates any local, state, or applicable international law or regulation, or that is harmful, threatening, abusive, harassing, intimidating, discriminatory, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, violent, insulting, threatening, or otherwise objectionable to GSK or any third party.
  • Violate or infringe any copyright, trademark, patent, or other statutory or common law proprietary rights of others.
  • Send unsolicited e-mail messages (SPAM) or create a “mail drop” or e-mail relay service for such communications.
  • Engage in any activity, service or use any device in an effort to intercept communications of others or disguise the origin of any transmission.
  • Transmit any information or data that contains any computer virus, or any material designed to interfere with, intercept or expropriate any system, data or personal information.
  • Engage in any activity in the nature of hacking, or port scanning to gain unauthorized access to the Systems.
  • engage in conduct that would expose GlaxoSmithKline or its service providers to civil or criminal liability.
  • Engage in any activity that is harmful to minors.
  • Use the Systems in furtherance of any fraudulent activity.
  • Engage in any activity that is in the nature of a “denial of service” attack or would place an unreasonably large load on Systems.
  • Assist others in doing any of the above. 

GSK may use information held about you, or provided by you throughthis Site, to control access to the “Systems”. The information GSK holds and processes on the Site and Systems are subject to GSK's Privacy Statement.

Your use of the Site, and your access to  the Systems are and will be subject to these Terms of Use. You agree that you will use the Site and the Systems in a manner consistent with these Terms of Use, and other posted instructions.

Authorised User Conduct

You agree not to interrupt or attempt to interrupt the operation of the Site or the Systems in any way or to attempt to gain unauthorised access to the Site, any portion thereof, or to any other Systems using the identity generated through this Site.

You agree that you will not use the Site or the Systems in any manner that could damage, disable, overburden, or impair it or interfere with GSK’s or any other party‘s use and enjoyment of the Site or Systems.

You agree that you will not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site or in relation to any Systems.

Unauthorised use of the Site or Systems, including, but not limited to, unauthorised entry or attempted entry into any Systems, misuse of passwords, misuse of any information available in or through the Site or Systems, or illegal conduct, is strictly prohibited. GSK reserves the right to prohibit access to anyone determined to be violating or attempting to violate these Terms of Use.

Account and Password

When you register through the Site, you will be issued an account which will have an assigned user name and password. You are responsible for maintaining the confidentiality of your user name and password.

You are solely responsible for all transactions, communications, and acts or omissions that occur through the use of your user name and password by you or any person or entity using a password provided to you, whether or not such access or use has been authorised by you.

GSK will not be responsible or liable for any loss or damage arising from your failure to comply with this provision. If you believe that someone has used your account to access the Site or any Systems, you should immediately contact us.

Third party service providers

We may use third party service providers ("Third Party Service Providers") to provide certain content or services with or without notice to you. We may also change Third Party Service Providers from time to time and at any time with or without notice to you. You consent and authorise us to delegate the authorisations you provide to us to Third Party Service Provider(s) as we deem necessary or desirable to provide services, or access to the Site or any Systems.

Intellectual Property Rights

The Site and the Systems contain copyrighted works, trade marks and other proprietary material owned by GSK or Third Party Service Providers.

GSK and its licensors own all rights, title and interest in and to the Site and the Systems, all the content, data and materials thereon (with the exception of your personal information), the look and feel, design and organisation of the Site and Systems, and the compilation of the content, data and materials on the Site and Systems, including but not limited to any copyrights, trade mark rights, patent rights, and other intellectual property and proprietary rights therein.

You may not copy, reproduce, modify, create derivative works of, publish, transmit, display, sub-license or distribute material or images from the Site or any Systems without GSK’s express written permission.

Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under any patent or trade mark of GlaxoSmithKline or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any licence or right under any GSK copyright.

Should any viewer of a GSK published document respond with information including feedback data such as questions, comments, suggestions, or the like regarding the content of any such GSK material, such information shall be deemed to be non-confidential and GSK shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation. GSK shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.

Modifications to the Site and the Services

GSK may terminate, change, suspend or discontinue any aspect of the Site (or any Systems to which your account may entitle you to have access), including, but not limited to, content, features or hours of availability. GSK may also impose limits on certain features of the Site or the Systems, or restrict your access to part or all of the Site or Systems without notice.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall GSK, or its subsidiary or parent companies or their affiliates, directors, officers, employees, agents, or any Third Party Service Providers  be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages that result directly or indirectly from; (1) the use of or inability to use the Site or any Systems, content, materials or functions related thereto; or (2) the consequences of any decision made or action or non-action taken by you as a result of your use of the Site or any Systems; or (3) any other matter relating to the content, Systems, or distribution of services through the Site. You further agree and acknowledge that additional terms and conditions relating to our and your liability may be set out in such additional contract terms as may relate to your access to the Systems, or to the provision by you of services which require access to the Systems.

Legal Notices

Although we use reasonable efforts to provide accurate and up-to-date information through the Site, and in the Systems, neither GSK nor any Third Party Service Provider makes any warranties or representations as to the availability, accuracy, reliability, uptime or uninterrupted access, or completeness of content on the Site and any Systems. To the fullest extent permitted by law, GSK disclaims all warranties of any kind, whether express or implied, with regard to information contained on the site and any service, including all implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Nothing on this Site constitutes an invitation or offer to invest or deal in the shares, securities or ADRs of GSK or any of its affiliated companies. In particular, actual results and developments may be materially different from any forecast, opinion or expectation expressed on this Site (or any System you may access through the account provided via this Site) and the past performance of the price of shares or securities must not be relied on as a guide to their future performance.

GSK offers products and services to diagnose, prevent and treat disease. Its prescription medicines, for prescription by healthcare professionals, are regulated by government agencies in each of the countries in which it does business, such as the Food and Drug Administration in the United States of America or the Medicines Control Agency in the United Kingdom.

These regulations often restrict the prescribing information that can be disclosed to the public so that you need to consult with your health care professional. You may also need to visit other healthcare Web sites to find out more about prescription products.

In spite of GSK’s efforts, the information in this Site or any Systems may become out of date over time. Nothing on this Site (nor in any Systems) should be construed as the giving of advice or the making of a recommendation and it should not be relied on as the basis for any decision or action. It is important that you rely only on the advice of a health care professional to advise you on your specific situation, if you are considering any aspect of the use of GSK products. GSK accepts no liability for the accuracy or completeness or use of, nor any liability to update, the information contained on this Site or in the Systems.

Access to the Site and Systems is provided on an "as is" basis, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.


Subject to the provisions of any written agreement between you and GSK, all information in or available through the Systems shall be deemed to be confidential to GSK and you agree (i) to protect all such GSK information as you do your own information of a similar nature, but in any case to use at least reasonable measures to protect such information from unauthorized disclosure and use, and (ii) to obtain GSK’s express written consent prior to disclosing any such information to any third party other than your employees  who need to know such information and are bound in writing to keep such information confidential.  For the avoidance of doubt, GSK Confidential Information shall include, without limitation, GSK data, information created or obtained from GSK’s third party customers, agents, or suppliers, the medical information of any person whatsoever, the computer software and documentation of third parties, and any data or information stored electronically or on backup media.

Choice of Law

These Terms of Use constitute the entire agreement regarding the Site, and apply in addition to any other terms and conditions that may apply to your use of the Systems, and supersedes all prior or contemporaneous communications, whether electronic, oral or written between you and us with respect to the Site.

The Site may be operated from our facilities in the United States of America or the United Kingdom. These Terms of Use are governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law. If a court determines that any term or condition in these Terms of Use is illegal or unenforceable, then such term will be eliminated and the remaining terms and conditions will remain in force and effect. You further agree to accept the exclusive jurisdiction of the English courts.

GSK’s failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties‘ intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect.